FAQs

Certain items are available to purchase such as ducting and filters. However, we are a hiring company – so please call 1300 086 248 and we will try and come up with a beneficial solution to your needs.  We do have other items available to purchase; please contact us to discuss your requirements further.

To hire from RVT Group, visit our website’s contact page or you can call us on 1300 086 248 to speak with a representative who will assist you with your booking.

To modify your booking, please contact our customer service team directly. We will do our best to accommodate any changes based on availability.

We recommend booking as early as possible. Same-day or next-day orders may be available depending on stock and scheduling.

Our hire terms and conditions specify that equipment should be used according to the manufacturer's guidelines. If equipment is damaged due to misuse, you may be liable for repair or replacement costs. Additionally, improper use of the equipment may put personnel at risk and compromise safety.

RVT Group’s hire rates vary depending on the duration of hire and the quantity of units hired. We are happy to set up a preferred supplier agreement with clients  who meet a predefined minimum spend level. Please call us on 1300 086 248 and we’ll work together to come up with a solution that fits your budget.

RVT Group offers site surveys completely free of charge, however a site visit is not always necessary. If the project is small we will be happy to discuss your requirements over the phone and send you a no-obligation quote for a hazard control solution; however if the project is especially complex, we prefer to visit the site to ensure we are proposing the correct solution for the given environment and activities being undertaken.

RVT Group are proud to have achieved ISO 9001, ISO 14001 and ISO 45001 as well as a whole host of other accreditations that can be found on our accreditations and policies page. These certifications confirm that RVT Group has robust and reliable management systems in place, that we are committed to sustainability and reducing our impact on the environment, and that we adhere to the highest levels of health and safety. Our customers are therefore safe in the knowledge that they are working with a professional and sustainable business partner.

Yes, we have a range of specific hire equipment that is designed and certified for use in hazardous environments. Get in touch for more information.

Our offices are open Monday to Friday, 7.30am to 4.30pm. We are closed between Christmas and New Year, however you will be given an out of hours contact number if you have hired equipment across this period, or for emergencies.

RVT Group holds several key certifications to ensure the highest safety standards:

• ISO 9001:2015 – Quality Management System
• ISO 14001:2015 – Environmental Management System
• ISO 45001:2018 – Health & Safety Management System
• CHAS, SafeContractor, and SSIP – Health and safety compliance schemes
• RISQS certification – For rail sector work
• FORS (Bronze & Silver) – Fleet operations safety and environmental responsibility

These certifications ensure we operate safely and responsibly in all sectors.

RVT Group have been experts in health and environmental hazard control for nearly 30 years. Our estimators are all BOHS trained and can tailor a solution specific to your requirements. Our industrial quality equipment is fully certified to Australian standards, and we are always investing in research and developing so that we can offer you new and innovative solutions. Our mission is to protect the long-term health of workers and the environment, and so we will always provide a fully compliant, best practice solution. We offer a free site assessment and no obligation quote, plus, the longer you hire from us the more we reduce your weekly rate!

If your site workers are familiar with the equipment you are more than welcome to install it yourself, however for the more complex projects, we do offer an installation service. The logistics can be discussed before you place your order.

With warehouses all around Australia, and a phenomenal transport service, we aim for next-day delivery (this excludes some far regional or remote areas). Of course, if you know when you need the equipment, you can always place your order and request a delivery date in advance.

Our customer service team is  available to assist by phone on 1300 086 248, Monday to Friday 7.30am – 4.30pm, and if need be, they can arrange for an engineer to visit your site.